Knowledge Base
Candidate Experience
- How to Utilize the Proficiency Level Question Pool Report
- How to enable User manual (Help) and Demo (Instructional) videos in the application
- How to Customize Personal Report Settings
- How to activate username case-sensitivity
- How to Use the Integrated Calculator During the Test
- How to Enable/Disable the unanswered questions message
- How to Use Screen Reader Software While Taking a Test
- How to Upload Attachments to Essay Questions
- How to Set and Perform the Equipment Check without Test-Taking
- How to Export Personal Report as PDF
- How to Enlarge Images in the Test
- How to Allow Candidates to Continue the Test
- How to Change a Password Within the Application
- How to Cancel the Already Purchased Booking
- How to Add Attachments to Essay Questions during Test-Taking
- How to Add an Answer to the Essay Question
- How to Access the Personal Report
- How to Troubleshoot Screen Sharing Issues
- How Do I Switch to Using an External Camera Instead of My Computer’s “Built-In Webcam”
- How Booking and Cancellation Notifications Appear to Student
- How to Troubleshoot Face Capturing Issues During a Test
- How to Customize Email Notifications
- How to Reset Your Login Credentials in GetCertified
- How to Register in the Application
- How to Take a Test
- How to Use Notes during the Test-Taking Process
- How to Take a Training Course
- Students Perspective on Purchasing a Training Course
- How to Purchase, Book, Cancel, Retake or Reschedule Exam Session
- How to Take Test with Automated Proctoring
- How to Enable Screen Sharing for the Proctored Test on MAC
- How to Effectively Request a Session Reschedule
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Taking Proctored Test
- How to Configure a Camera/Mic to Be Used for Proctored Test
- How to Take Test with Automated Proctoring
- How to Troubleshoot Face Capturing Issues During a Test
- How to Troubleshoot Microphone Issues During a Test
- How to Troubleshoot Camera Issues During a Test
- How to Start the AI-Proctored Test
- How to Enable Screen Sharing for the Proctored Test on MAC
- How to Set and Perform the Equipment Check without Test-Taking
- How to Troubleshoot Screen Sharing Issues
- How to Resolve Issues with ID Scanning
- How Do I Switch to Using an External Camera Instead of My Computer’s “Built-In Webcam”
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Test Notifications and Reminders
- How to Personalize Notifications
- How to Customize Email Notifications
- How to Configure Email and Application Notifications
- How to Configure Mail Server Settings
- How to Configure a Test Results Notification
- How to Set Automatic Expiring Sessions Reminder
- How to Set Automatic Upcoming Sessions Reminder
- How to View and Manage List of Sent Emails
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Booking and Purchasing Tests
- How to book the test
- How to Generate Discount Test Coupons
- How to Use Coupon Codes (Student’s Perspective)
- How to Book the Live-Proctored Test
- How to Purchase, Book, Cancel, Retake or Reschedule Exam Session
- Students Perspective on Purchasing a Training Course
- How to Cancel the Already Purchased Booking
- How Booking and Cancellation Notifications Appear to Student
- How to pay the registration fee (v10)
- Starting the Test
- Getting Test Results and Certificates
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Accessing the Application
- Does YouTestMe Have the Accessibility Conformance Report (ACR) Based on the ITI VPAT?
- One-Minute Overview of YouTestMe GetCertified
- How to Register in the Application
- How to Reset Your Login Credentials in GetCertified
- How to Change a Password Within the Application
- How to Register with Self-Registration Module Enabled or Disabled
- How to Get Around with Useful Materials
- How to register and start your test (v10)
- How to use search by keywords on “My assignments” page (v10)
- How to sort and filter My assignments (v10)